Privacy policy

Privacy Policy

Last updated: January 10, 2025

This Privacy Policy explains how Jihad Albeiruty Consolatory Art Company ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website www.jb-as.com (the "Site") or use our services (collectively referred to as "Services"). It also describes how we communicate with you and manage your data.

By using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. The updated policy will always be posted on this page, and the “Last updated” date at the top will be revised accordingly. Please check back from time to time to stay informed about how we manage your personal information.

How We Collect and Use Your Information

We collect personal information in order to provide, improve, and promote our Services. The type of information we collect depends on how you interact with us and use our Site.

Types of Information We Collect

Information You Provide Directly
- Contact Information: Your name, address, phone number, and email address.
- Order Details: Information related to your orders, such as billing and shipping addresses, payment confirmation, and order history.
- Account Information: Your username, password, and any security-related information associated with your account.
- Shopping Data: Information about items you view, add to your cart, purchase, or save (e.g., loyalty points, referrals, and gift cards).
- Customer Support Information: Any information you provide when contacting us for help or support.
Automatically Collected Information
We may collect certain data automatically when you interact with our Site, such as:
- Device and browser details
- IP address and network connection data
- Usage data (e.g., pages visited, time spent on the Site, and interactions)
This information is collected using cookies and similar technologies (see Cookies section below for more details).
Information from Third Parties
We may receive personal information from third-party partners, including:
- Service Providers: Such as Shopify, which powers our online store.
- Payment Processors: For example, details required to process your payments and complete your transactions.
- Advertising and Analytics Providers: These partners help us analyze how you use our Site and deliver targeted advertising.

How We Use Your Information

The information we collect is used to:

Provide Our Services: Process your orders, manage your account, arrange deliveries, and handle returns or exchanges.
Communicate with You: Send updates about your account, orders, or any changes to our policies.
Marketing and Advertising: Deliver promotional content, special offers, and advertisements tailored to your interests.
Enhance Security: Protect against fraud, unauthorized access, or other harmful activities.
Improve Our Services: Analyze user behavior to enhance the quality and usability of our Site.

Cookies

We use cookies to enhance your browsing experience, store preferences, and gather analytics. For more information about the cookies used by Shopify on our Site, please refer to Shopify’s Cookie Policy.

Managing Cookies: Most browsers allow you to control or block cookies through their settings. Keep in mind that disabling cookies may affect the functionality of our Site.

Sharing Your Information

We may share your personal information with trusted third parties for business and legal purposes, including:

Service Providers: These include companies that help us with IT services, payment processing, shipping, customer support, and analytics.
Marketing Partners: We may share information with partners to deliver personalized marketing content.
Legal Requirements: We may disclose information if required by law or to protect our rights, customers, or the public.
Business Transactions: If our company is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

Third-Party Links

Our Site may contain links to external websites or platforms operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our Services are intended for adults, and we do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data Security and Retention

We take reasonable measures to safeguard your personal information. However, no system can be completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request details of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Portability: Request a copy of your personal data in a portable format.
Restriction of Processing: Request that we limit how we use your data.
Withdrawal of Consent: Where we rely on your consent, you may withdraw it at any time.
Appeal: If your request is denied, you may appeal the decision.

To exercise any of these rights, please contact us using the information provided below. We may ask for verification to confirm your identity before processing your request.

We will not discriminate against you for exercising your rights.

Complaints

If you have any concerns or complaints about our privacy practices, please contact us directly. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Data Transfers

If you are located outside of Kuwait, please be aware that your information may be transferred to and processed in countries with different data protection laws. We will take appropriate steps to ensure your data remains protected during such transfers.

Contact Us

If you have any questions or need assistance regarding this Privacy Policy or your personal information, please reach out to us:

Email: mr.jib@icloud.com
Address: Bneid Al Qar, Block 2, Street 74, Building 1, Kuwait Continental Hotel, Kuwait, KW-KU, 21047